[thelist] how do you manage/respond?

Joel D Canfield Joel at BizBa6.com
Sat May 30 08:24:47 CDT 2009

> You definitely need to announce your dissatisfaction to the client.
> the
> best way to follow it up is to say that it's not necessarily their
> but there have been false impressions and the work is suffering as a
> result.
> Then you propose a model whose goal is to make work on the project
> efficient (essentially introducing the working process ideas suggested
> here
> as contractual clauses), and leave them in a position where a) your
> problems
> are solved and b) the client respects you for it.


clear, unambiguous, respectful conversation can solve most problems, and
the earlier, the better.


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