[thelist] looking for help re conflict between Trayclnt and Acrobat Reader

Adrian Thompson adeythom at well.com
Wed Apr 3 11:54:08 CST 2002

Check out http://www.computing.net/windows95/wwwboard/forum/23018.html - it
seems to be something to do with the MSN  Internet Access Client
(specifically version 5.4)


Adrian Thompson

At 11:25 03/04/2002 -0600, you wrote:
> > -----Original Message-----
> > On Behalf Of Oren Levin
> >
> > I'm trying to track down a bug with little success.
> >
> > Issue: User is trying to view a PDF file via the web using Acrobat Reader 4
> > on Win98 and is their computer is hanging. When they hit CNTL-ALT-DEL they
> > get a message "Trayclnt[not responding]."
> >
> > I have searched for Trayclnt and all I have found is references to MSN and
> > sending email. I was not able to find a reference to Trayclnt on Microsoft
> > or Adobe's sites.
> >
> > Suggestions? The PDF in question is available at
> > http://www.audible.com/gettingstarted
>I don't see that process running on my Win98 system. It might be some other
>program running on their system. You might try a 'Remove' of Acrobat, then
>a clean download and install.
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