Check out http://www.computing.net/windows95/wwwboard/forum/23018.html - it seems to be something to do with the MSN Internet Access Client (specifically version 5.4) HTH, Adrian Thompson At 11:25 03/04/2002 -0600, you wrote: > > -----Original Message----- > > On Behalf Of Oren Levin > > > > I'm trying to track down a bug with little success. > > > > Issue: User is trying to view a PDF file via the web using Acrobat Reader 4 > > on Win98 and is their computer is hanging. When they hit CNTL-ALT-DEL they > > get a message "Trayclnt[not responding]." > > > > I have searched for Trayclnt and all I have found is references to MSN and > > sending email. I was not able to find a reference to Trayclnt on Microsoft > > or Adobe's sites. > > > > Suggestions? The PDF in question is available at > > http://www.audible.com/gettingstarted > >I don't see that process running on my Win98 system. It might be some other >program running on their system. You might try a 'Remove' of Acrobat, then >a clean download and install. > >Luck, > >-Hugh >-- >For unsubscribe and other options, including >the Tip Harvester and archive of thelist go to: >http://lists.evolt.org Workers of the Web, evolt !