[thelist] Usability Critique - http://documents.pape.com/

[.jeff]

jon,

><><><><><><><><><><><><><><><><><><><><><><><><><><><><><
> From: Jon Hall
>
> Looks pretty good...I really like the idea of keeping
> the search at the top of the page when searching the
> cart. I'm gonna do that in my cart. :)
><><><><><><><><><><><><><><><><><><><><><><><><><><><><><

an important thing to note, this really only works if at least a portion of
the search results will still show up above the fold.  if they don't, you'll
have alot of confused users doing searches and not realizing they're getting
results below the form.

><><><><><><><><><><><><><><><><><><><><><><><><><><><><><
> After I added something to the cart, and wanted to check
> out for a few seconds I had no idea what to do. I did
> locate the cart button after a few seconds, but it
> wasn't obvious at first.
><><><><><><><><><><><><><><><><><><><><><><><><><><><><><

hmmm, that's three people now (one offlist) that have mentioned having
problems with the navigation not being obvious enough.

><><><><><><><><><><><><><><><><><><><><><><><><><><><><><
> Perhaps lighting up the cart button after they have
> something in their cart or making it obvious that
> clicking that button is the next step. The same goes for
> the Basket page...
><><><><><><><><><><><><><><><><><><><><><><><><><><><><><

crap, but if i do that then i lose the windows-esque rollover the button and
apply color to the image effect.

><><><><><><><><><><><><><><><><><><><><><><><><><><><><><
> The only other thing was after I checked out, filling in
> my info and clicking checkout, I was taken to the page.
> At first I didn't see the text that said the info has
> been sent to my email address. What drew my eyes at
> first was the cart telling me I had nothing in my cart.
> I got all confused and placed my order again. The next
> time I placed it I saw the top text, telling me my order
> had gone through. doh!
><><><><><><><><><><><><><><><><><><><><><><><><><><><><><

doh is right.  this is definitely confusing.  i've changed it so it takes
you to a regular thank you page.  hopefully this is more obvious.

><><><><><><><><><><><><><><><><><><><><><><><><><><><><><
> One suggestion, perhaps you could have a "remember me"
> type checkbox on the checkout page, that if checked sets
> the first name, last name, and email address to cookies
> that are used to fill in those values next time. No
> typing for repeat customers...
><><><><><><><><><><><><><><><><><><><><><><><><><><><><><

that's a possibility.  i think i'll add that.

thanks,

.jeff

http://evolt.org/
jeff at members.evolt.org
http://members.evolt.org/jeff/