[thelist] OT: Need help with Eudora 5 (pc)

Bob Haroche bharoche at usa.net
Wed Feb 13 15:04:01 CST 2002

Sorry for this OT question, but my client is going nuts over these issues
and I don't know Eudora very well.

Two problems:

1. Often when she receives email attachments, such as a Word doc, she can't
open them. The Word program opens but it can't open the file. This didn't
happen when she had Eudora 4.x. Her attachment settings are for MIME, but
that only affects her outgoing mail attachments, right? I know the problem
could be with the sender, but again this didn't happen til she upgraded (on
my advice!) to v. 5.

2. Hyperlinks in email she receives are not hot (clickable), but they were
in her earlier version of Eudora.

I've searched Google sites and groups, and the Eudora support pages, and
haven't found anything on point. It may be her Win98 system is screwed up,
but if it's a Eudora-related bug or issue, I'd love to know the solution(s).

Thanks in advance!

Bob Haroche
O n P o i n t  S o l u t i o n s

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