Ron, I just had this same problem on my new computer a month after I bought it. I spent 5 hours on the phone with Microsoft and by the time I was done I was working with two MS technicians fixing the problem. Gave me a whole new outlook on MS. Their tech were great and awesome to work with. After going through a ton of diagnostics they determined that when the original software installation was done on my computer the disk used must have been corrupt. Outlook actually needs outlook express to function. And it was my outlook express files that were corrupt. The reason we were on the phone so long was I had to back up all my data files and them reformat my HD and reinstall my OS from the disk that came with my computer to get a clean install. Since I did this a few week ago everything has been running much better and faster. I too was getting a lot of low memory errors on my computer which is a Pent IV 1.8 gz, 512RAM. I have not had the problem since re formatting. The other thing the MS tech's told me is that it is always better to reformat a HD on a new computer and reinstall the OS and software that came with it before loading anything new. That way you know you are starting with a clean install. When you buy a computer it was imaged along with probably a thousand or more computers from a single disk all at the same time and potentially could have corrupt files. I know from now on I will be reformatting any new computers I get and doing a clean install before I use it! For us high end users I think it a good idea! Hope this helps! Sharon Sharon Ann Merritt Design With Merritt http://www.DesignWithMerritt.com http://www.eclecticacademy.com -----Original Message----- From: thelist-admin at lists.evolt.org [mailto:thelist-admin at lists.evolt.org]On Behalf Of Ron Klegman Sent: Tuesday, March 12, 2002 5:19 AM To: Thelist at Lists. Evolt. Org Subject: [thelist] Outlook 2000 Problem Hi All, I have a problem that just started the other day. I am running Outlook 2000 on my laptop.