[snip] The sensitivity of the information is pretty sensitive. [/snip] *snicker* [snip] E) Do I go ahead and assume that if they add that unique item to the cart that it is considered sold at that point? But as Jay had mentioned, their cell phone rings and the have to bolt out of the store. Then some time later an employee or program returns the item back to the shelf? [/snip] Ah, there is a fine line. It's not sold, just removed from inventory. Sold happens at the check-out stand. Until that time the item is in my basket, removed from inventory.