[thelist] front page - connection problem

Bob Meetin ontheroad at frii.com
Wed Mar 21 13:02:58 CDT 2007

This is not a me thing, so please no one shoot the postal carrier. 

One of my clients has a site which is managed by a non-techy (it's a 
non-profit).  Hosting was about to expire, so he asked me to move to a 
new hosting service.  The guy who actually updates the site uses front 
page, front page extensions (I have never even looked).  I moved the 
site to the new hosting service and we put it on a windows server (this 
hurt....i cringe).

I don't know anything about front page extensions.  The old hosting 
provider indicated that the ftp login/password, etc would not work with 
front page.  To make this ugly story short, the admin cannot get front 
page to connect with the given login/password.  When he attempts to 
connect through IE he sees an IE message in the bottom of the browser 
saying something like "Opening sitename" but no success.

Thus the question - is there something that the new hosting company must 
provide (login, password, etc) which the guy needs that is different 
from common ftp info?  Right question?


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