[thelist] hosting problem

[Bob Meetin]

Mark Groen wrote:

Mark, Gunlaug, all - I'm trying to avoid mentioning the company name here (that is likely to become future material for my blog, as well as a FAQ dissertation that I will post for novices on how to choose domain/hosting. Suffice it to say that they appear to exist in Florida with datacenters on both U.S. coasts.

I have submitted several emails or requests to the registrar that they 
are a reseller for - they have also ignored my requests. I have traced 
the whois info - That's how I tracked down the name of the registrar and 
that they are a reseller. 

-Bob

> On Tue, 2006-12-05 at 10:19 -0700, Bob Meetin wrote:
>   
>> Update - the hosting company remains invisible, still no response to my 
>> requests.  I read Julian's reply, also Marc's.  The bottom line of 
>> course (future) is to not register a domain with a hosting company that 
>> registers the domain and refuses to hand over panel access - this is a 
>> lesson learned. 
>> </snip>
>> Godaddy also suggested checking that the registrar is registered with 
>> ICANN - which of course they are not a member as they are a 
>> reseller.
>>     
>
> That's actually a good thing.
>
> If the company not cooperating is just a domain reseller you may have a
> hope. It's a relatively small community between the big players of the
> Certified Registrars, trace the whois down to the actual certified
> registrar and contact them instead and let them know what is going on.
>